Last Updated: September 2025
At Safeguard Joy LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy and Terms & Conditions describe how we collect, use, disclose, and safeguard information when you visit our website, receive services, or communicate with us, including by text message (SMS).
By using our website, services, or opting in to receive communications from us, you consent to the practices described below.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, postal address, and other information you voluntarily provide through forms, intake documents, employment materials, or communications.
- Service & Communication Information: Information related to scheduling, care coordination, service delivery, and operational communications.
- Website Usage Information: IP address, browser type, operating system, pages visited, and other analytics data.
- Cookies & Analytics: We use cookies and tools such as Google Analytics to understand website usage and improve user experience. Google Analytics does not provide us with personally identifiable information.
How We Use Your Information
Your information may be used to:
- Provide and manage services.
- Communicate regarding scheduling, care coordination, and operational needs.
- Respond to inquiries and support requests.
- Improve our website, services, and internal operations.
- Send marketing communications only where separate consent has been provided.
Sharing of Information
We do not sell or share your personal information for marketing purposes. Information may be shared only as necessary:
- Service Providers: With trusted vendors who assist us in operating our business and delivering services.
- Legal Requirements: When required by law, regulation, or valid legal process.
Text Messaging (SMS) Terms & Conditions
If you opt in to receive text messages from Safeguard Joy, you may receive service-related and operational messages, including scheduling updates, care coordination notices, caregiver or staff communications, and other non-marketing information.
Message frequency varies based on service needs and operational activity.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact Safeguard Joy at 765-XXX-XXXX or visit www.safeguardjoy.com.
Consent to receive text messages is voluntary, is not a condition of receiving services or employment, and is not shared with third parties.
Your Choices & Rights
- Access and Correction: You may request access to or correction of your information by contacting us.
- Communication Preferences: You may opt out of marketing emails or text messages at any time using the instructions provided.
- Analytics Opt-Out: You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.
Changes to This Policy
We may update this policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our communications practices, please contact us.